⚡ Equipment down? We respond within hours — call or WhatsApp now.
+971 55 397 7400When rotating equipment fails, you don't need a procurement process — you need someone who picks up the phone, understands the machinery, and starts working immediately. We source parts across the full range of rotating and reciprocating equipment used in oil & gas and petrochemical plants. That's what we do.
Four steps. No intake forms, no account managers, no waiting for a quote team to convene.
WhatsApp or call with your equipment, part number, and location. Someone picks up — 24 hours a day, every day. A photo of the failed component speeds things up significantly.
We check OEM stock, cross-reference alternatives if the original isn't available, and confirm a realistic lead time and price. Typically within 2 hours for equipment in our supply network.
We send a clear quote — price, lead time, shipping option. No hidden costs. You approve and we start moving immediately. No purchase order delays if you need to act fast.
Priority air freight direct to your site or the nearest hub airport. Full shipping documentation — MSDS, material certificates, country of origin, packing list. Everything your receiving team needs.
We source parts for the full range of rotating and reciprocating machinery found in oil & gas, petrochemical, and gas processing plants. The equipment types below are among the most common — if what you need isn't listed, contact us anyway.
Valves, piston rings, rider bands, packing cases, connecting rods and bearings — the wear parts most often needed on short notice. We source OEM and OEM-equivalent components across all major makes.
OEM spare parts for the ET series — bearings, impellers, seals and inlet guide vane components. For critical shutdowns we can also assess options for a temporary replacement unit. ET series details →
Parts for cryogenic turboexpanders in LNG, NGL and air separation service. These tend to have the longest OEM lead times — which is exactly why having a sourcing partner who can escalate matters. Turboexpander details →
Impellers, diffusers, dry gas seals, labyrinth seals, shaft sleeves and bearing assemblies. We handle cross-referencing of obsolete part numbers and can source alternatives where OEM supply has been discontinued.
Pistons, liners, valves, heads and ignition components for natural gas engines used in compression and power generation. Altronic ignition systems are a particular area of focus.
Cartridge seals, component seals and gland packing for pumps and compressors. Seal failures are one of the most common causes of unplanned shutdowns — we keep sourcing contacts active for this category.
Pumps, gearboxes, steam turbines, fans, blowers, agitators — if it rotates and you need a part for it, contact us. We handle sourcing across the full range of plant rotating equipment, not just the categories above.
Emergency supply is a high-stakes, high-margin business. We think it works better when both sides are honest about what the service actually is.
We are a small, specialist team — not a large warehouse with thousands of items in stock. What we offer is fast sourcing, direct manufacturer contacts, and the technical knowledge to identify the right part quickly. For most rotating equipment emergencies, that combination gets you to a solution faster than a large generalist can.
We will always give you a realistic lead time, even when that answer isn't what you want to hear. We will not quote a part as available to win the order and then tell you it's delayed.
No ticketing system. No "your request has been received" auto-reply. You speak to someone who understands the equipment and can make decisions.
We confirm what is actually available before quoting. If we can't get it in the timeframe you need, we say so and help you explore alternatives.
Emergency sourcing carries a premium — that is fair and we apply it. The quote you receive is the invoice you get. No surprises on freight or handling.
Every shipment comes with the documentation your site and your customs team need: material certificates, MSDS, packing list, country of origin.
Based in Dubai, we ship to operators across the Gulf, North Africa, and the wider MENA region by priority air freight. Gulf states are typically next-day. North Africa — Algeria, Libya, Egypt — 48 to 72 hours depending on routing. We have handled shipments to more difficult destinations including Iraq and understand the documentation requirements for each country.
Don't fill in a form. Call or WhatsApp us directly — the emergency line is live around the clock.
For immediate emergencies, WhatsApp or call. For planned maintenance or non-urgent sourcing, use the form below.